Shipping policy

Standard Post

  • Free Shipping for orders over $150. Including artwork, and prints.
  • For orders below $150, a Standard shipping flat rate of $9.95 will be charged, (excluding yoga mats)

Express Post*

  • A flat rate of $14.95 per order Australia-wide (*excludes bulky or heavy items)

Bulky or heavy items

  • From $20.00

Order Tracking - Once your order has shipped, you will receive a shipping confirmation email with tracking information.

All products are packed with love by me, Kylie from my studio and will be shipped from my local town Karoonda, in South Australia by Australia Post which is our primary shipping service for all orders within Australia.

When choosing Standard or Express shipping, please note that by selecting these options, you agree that Kylie Martin will not be liable for any lost or stolen parcels delivered by the carrier, who will attempt to leave the package in a safe place.

In the event of any address mistakes, the customer will be responsible for reshipping costs to the correct address.

Any estimates of delivery time shown on www.kyliemartin.com.au is an estimate from Australia Post

Delivery within Australia can be 2 – 7 business days

Express post is 2 – 5 days

Any orders going to WA, NT, or any rural areas may take longer.

Kylie Martin strives to fulfill orders as soon as possible. Please understand that during busy periods, it may take up to 3 business days to pack and fulfill your order. We appreciate your patience and understanding.

Please note that while we make every effort to ensure prompt delivery, shipping times may vary and are subject to possible freight delays beyond our control. Unfortunately, we cannot guarantee specific shipping times due to these unforeseen circumstances. Rest assured, we are committed to keeping you updated on the progress of your order and will provide any available tracking information.

If you have any questions or concerns regarding the status of your order, please feel free to reach out to our dedicated customer support team. We are here to assist you in any way we can.